Privacy Policy

Introduction

velqorantelia.top AG ("we," "our," or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website velqorantelia.top and use our commercial dishwasher buying guide services.

As a company registered in Austria and operating within the European Union, we comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.

Data Controller Information

The data controller responsible for your personal data is:

Data Collection

We collect data we collect from you in several ways to provide and improve our commercial dishwasher buying guide services:

Information You Provide Directly

• Contact information (name, email address, phone number)
• Business information (company name, business type, location)
• Communication preferences and enquiry details
• Information provided through contact forms and consultation requests

Information Collected Automatically

• Website usage data (pages visited, time spent, navigation patterns)
• Technical information (IP address, browser type, device information)
• Cookies and similar tracking technologies (see our Cookie Policy for details)

How We Use Your Information

We use of your data for the following purposes, based on legitimate legal grounds under GDPR:

• To provide commercial dishwasher buying guidance and consultation services
• To respond to your enquiries and provide customer support
• To improve our website functionality and user experience
• To send relevant information about our services (with your consent)
• To comply with legal obligations and protect our legitimate business interests
• To analyse website performance and user behaviour for service improvement

Cookies and Tracking Technologies

We may use cookies and tracking technologies for analytics, advertising, and remarketing purposes, including Google Ads. These technologies help us measure campaign effectiveness, deliver relevant advertisements, and improve our services. You can manage your cookie preferences at any time through our cookie consent banner.

For detailed information about our use of cookies, please refer to our Cookie Policy.

Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your data in the following limited circumstances:

• With service providers who assist us in operating our website and providing services
• When required by law or to protect our legal rights
• In connection with a business transfer or merger (with appropriate safeguards)
• With your explicit consent for specific purposes

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, and resolve disputes. Specifically:

• Contact enquiries and consultation data: 3 years from last contact
• Website analytics data: 26 months (Google Analytics default)
• Marketing consent records: Until consent is withdrawn plus 1 year
• Legal compliance records: As required by applicable law

Your Rights

Under GDPR and applicable data protection laws, your rights include:

• Right of Access: Request copies of your personal data
• Right to Rectification: Request correction of inaccurate data
• Right to Erasure: Request deletion of your data under certain conditions
• Right to Restrict Processing: Request limitation of data processing
• Right to Data Portability: Request transfer of your data
• Right to Object: Object to processing based on legitimate interests
• Right to Withdraw Consent: Withdraw consent for consent-based processing

To exercise these rights, please contact us using the contact information provided below.

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include encryption, secure hosting, access controls, and regular security assessments. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

International Data Transfers

Your personal data may be transferred to and processed in countries outside the European Economic Area (EEA) where our service providers are located. When such transfers occur, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions by the European Commission.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:

Complaints

If you believe we have not handled your personal data in accordance with applicable law, you have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde) or the supervisory authority in your country of residence.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.